LEGAL REFERENCE

Your Privacy Comes First at hokibet

We built our privacy policy around what matters most: keeping your account secure, your payments protected and your personal information private. Every detail is here so you know...

Data ProtectionPayment SecurityAccount PrivacyTransparencyYour Control

Browse the Lobby Read FAQ

Our Privacy Commitment to You

hokibet respects your privacy and complies with data protection principles where local law permits. We collect only the information needed to verify your identity, process your deposits through DANA, OVO, GoPay and QRIS, and deliver your casino, slots and sportsbook experience. Your personal data is encrypted, stored securely and never shared with third parties for marketing. We use cookies to remember your

preferences and keep you logged in. You control what information you share, and you can request details about or changes to your data at any time.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions? Reach Our Team

WHY VISITORS TRUST US

How We Safeguard Your Information

Encryption Standard

All data between your device and hokibet travels through SSL/TLS encryption. Payment details are never stored in readable form on our servers.

Third-Party Audits

We undergo regular security assessments to verify our data protection measures meet industry standards. Results guide our ongoing improvements.

Staff Training

Every hokibet team member receives data protection training. Access to your information is limited to those who need it to serve you.

Breach Response

If we detect any unauthorised access, we notify affected accounts immediately and work with authorities where required by local law.

Vendor Agreements

Payment processors and hosting partners sign contracts requiring the same privacy standards we maintain. We verify compliance regularly.

Data Retention Limits

We keep your information only as long as needed to serve your account or meet legal obligations. You can request deletion where applicable.

Consistency Across hokibet Pages

Terms & Conditions

Our terms define how you use the platform; this privacy policy defines how we protect your data. Both are equally important.

Cookie Policy

Detailed breakdown of every cookie we use: session tracking, security, analytics and preference storage.

Payment Transparency

Our payment page confirms which processors handle DANA, OVO, GoPay and QRIS deposits — the same security applies here.

Account Security Guide

Step-by-step walkthrough of password strength, two-factor authentication and session management for your protection.

Affiliate & Referral Policy

If you refer friends, we explain exactly what data we share with referral partners and how it's protected.

Community Standards

Our rules about account behaviour, fraud prevention and how we investigate suspicious activity on your behalf.

Dispute Resolution

When privacy or account concerns arise, our formal resolution process is transparent and prioritises your outcome.

What Privacy Means at hokibet

No Selling Your Data

We never sell or rent your personal information to advertisers, data brokers or marketing firms. Your account is yours alone.

Transparent Collection

Every piece of information we ask for has a clear purpose: identity verification, payment processing or account security.

Your Access Rights

Request a complete copy of what we hold about you anytime. Download it, review it or ask us to explain any field.

Deletion on Request

Once your account is closed and obligations met, we can erase your data where law allows. Submit a formal request through support.

Secure Payment Flow

DANA, OVO, GoPay and QRIS payments are processed by certified partners. We never see your full card or wallet details.

Cookie Control

Adjust your browser settings to limit cookies or use our preference centre to opt out of non-essential tracking.

Privacy Frequently Asked Questions

We collect your name, email, phone number, date of birth and address for identity verification. Payment details (DANA, OVO, GoPay, QRIS) are handled by our processors. We also track login history, device information and gameplay patterns to detect fraud and improve your experience.

We retain active account data while you play. After closure, we keep records for 7 years where required by local regulations, then delete them. Tax records and fraud prevention data may be kept longer where law requires. You can request earlier deletion where permitted.

Yes. We use essential cookies for login and security, functional cookies for your preferences, and analytics cookies to understand how you use hokibet. You can disable non-essential cookies in your browser settings without losing access to the platform.

Only hokibet staff who need it to serve you—support, fraud prevention and payments teams. We never share with marketers or third parties unless you consent. Payment processors for DANA, OVO, GoPay and QRIS access only transaction details required to complete deposits.

Yes. Payments are encrypted in transit, processed by certified third parties and never stored in readable form. Your DANA, OVO, GoPay or QRIS wallet never sends full details to hokibet servers—the processor handles the secure flow.

Absolutely. Request your data export or account deletion through our support team. We'll provide a complete file within 30 days or delete your account where legal obligations allow. Some records may be kept for regulatory compliance.

We monitor for unauthorised access 24/7 and encrypt sensitive data. If a breach occurs, we notify affected accounts immediately, work with authorities and provide guidance on protecting your information. Our incident response team acts within hours of discovery.